We were in mode to have an inhouse marketing but the high management make us to go to TDB. Overall seems all good.
ToDoBIG uses tactical, strategic, and measurable marketing to do so. Through the power of optimized online content, interactive visuals, social media, telemarketing it help you pave a path to success – with multiple customer touch-points along the way.
Build a long-term relationship with your clients
Getting new customers is great, but keeping customers is even better. Up to 70 percent of business sales come from existing clients and capturing those sales can cost 25 times less than the tactics it takes to acquire new ones. Satisfied, loyal customers are the bread and butter of any successful business. So how do you keep them coming back for more?
We will help your business retain customers through:
Customer Care
world-class in style
Our customer satisfaction specialists, located at our customer center, are ready to assist whenever a question or an issue arises. We will help you strengthen relationships with your customers with rolling calendars of communication, containing frequent and strategic touch points to ensure customers are satisfied. Our customer support center also helps reduce attrition by following up with clients that have become inactive, reestablishing a connection that can drastically increase sales.
- – Pre-Sales Support
- – Post-Sales Support
- – Product Troubleshooting
- – Help Desk
Chat Support
Lifeblood of B2B marketing
With more and more customers turning to the Internet to make purchases, online chat services can help convert website visits into sales. Our chat specialists are highly trained to guide customers down a sales path that includes multiple opportunities for up-sell and cross-sell. Chat assistance during the online buying process will ensure customers find what they are looking for and get the service they deserve. Meanwhile, immediate, real-time response to customer questions helps maintain a level of trust and rapport.
- – Fast Real time Chat support
- – Seamless Integration Support
- – Analytics & Reporting
- – Grammarly Powered Support
Customers convert 20% faster while engaging with interactive solutions as opposed to traditional and static presentation tools.
Product knowledge retention increases by 80% when prospects can drive their own sales engagement through interactive marketing.
You need a new approach to generating attention, earning customer loyalty, and proving the value of your marketing investment. That’s where we come in.
Benefit 1
Clarify your direction and sharpen your decision-making. Know the players, understand their challenges, and develop a content marketing strategy that will engage them as individuals—on their terms.
Benefit 2
Move beyond the sales pitch. Your customers and prospects are hungry for knowledge. We mine your organization’s expertise and thought leadership to create, curate, and magnify content that resonates with your customers.
Benefit 3
Keep the conversation going. You’ve built a connection with your leads—now it’s time to introduce them to sales. Our sales enablement expertise gives your team the intelligence, tools, and training they need to convert leads to closed deals and further your customer engagement.